SHIPPING & RETURNS

Shipping Policy

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• Shipping Options

  • Standard UK £1.99

  • Recorded UK £4.00

  • Standard international £4.00

  • Recorded international £8.00

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• Your item will be shipped within 3 working days after payment is received. (Items in the Goddess Collection will be shipped 7 days after payment is received.)

• Please allow 3-5 days for inside the UK and 10-14 days for outside the UK.

• You may be liable to pay additional customs so check with your local customs office if you are unsure.

• Please note, if you select standard shipping and your item is lost in the post, we cannot offer compensation.

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Return & Exchange Policy

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• We will do our best to make sure your item is delivered to you safely. Our items will be sent in a jewellery bag inside a padded envelope.

• If the item arrives damaged, breaks after you have just received it or does not fit then please get in contact by emailing us within 14 days.

• If you are not happy with your product we will offer a full refund or exchange once the item is returned within the 14 day time frame and is received in its original condition. (This does not include postal costs.)

• If the item is faulty then please email us and return the item in a padded envelope. We will refund the original amount paid for postage. Please keep a printed receipt from the Post Office in case the package is lost in the post. We cannot process the refund unless the item has been returned.

• Please note, we do not offer refunds on sale items.