SHIPPING & RETURNS
Shipping Policy
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Shipping Options
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Standard UK £1.99
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Recorded UK £4.00
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Standard international £4.00
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Recorded international £8.00
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Your item will be shipped within 3 working days after payment is received. (Items in the Goddess Collection will be shipped 7 days after payment is received.)
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Please allow 3-5 days for inside the UK and 10-14 days for outside the UK.
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You may be liable to pay additional customs so check with your local customs office if you are unsure.
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Please note, if you select standard shipping and your item is lost in the post, we cannot offer compensation.
Return & Exchange Policy
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We will do our best to make sure your item is delivered to you safely. Our items will be sent in a jewellery bag inside a padded envelope.
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If the item arrives damaged, breaks after you have just received it or does not fit then please get in contact by emailing us within 14 days.
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If you are not happy with your product we will offer a full refund or exchange once the item is returned within the 14 day time frame and is received in its original condition. (This does not include postal costs.)
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If the item is faulty then please email us and return the item in a padded envelope. We will refund the original amount paid for postage. Please keep a printed receipt from the Post Office in case the package is lost in the post. We cannot process the refund unless the item has been returned.
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Please note, we do not offer refunds on sale items.